AI Observability Platform for Agents, LLMs, and ML Models

What is an AI observability platform? An AI observability platform gives teams visibility into how AI agents, LLMs, and ML models behave in production, tracking performance, cost, data quality, and safety. InsightFinder’s AI observability platform goes further, closing the loop between production signals and continuous model improvement.

Multi-Agent Tracing

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Contents

Run Reliable AI in Production

InsightFinder is the AI observability platform for teams putting agents, LLMs, and ML models into production. You get one place to build, evaluate, deploy, and continuously improve them, so reliability keeps pace with how fast you ship.

Most general-purpose models don’t know your systems, your workflows, or what “normal” looks like for your business. InsightFinder captures real-world production signals and uses them to adapt AI to your context.

The Problem With Fragmented AI Toolchains

Shipping AI into production exposes a gap that traditional monitoring doesn’t cover. Agents hand off tasks, prompts drift, models hallucinate, and data quality slips, often with no error code and no red dashboard.

Point tools make this worse. One tool evaluates prompts, another routes traffic, a third watches for drift, and none of them share a feedback loop. That gray area, where a model meets your real workflows, is where unpredictable behavior turns into reputational risk. You need an AI observability platform that watches production and feeds what it learns back into your models.

InsightFinder's AI Observability Platform Features

Multi-agent tracing

Get end-to-end visibility into multi-agent workflows through distributed tracing built for agentic systems. Trace every step across agents, tools, and handoffs in one view, and surface performance anomalies, token consumption, and failed evaluations in context.

Read the release blog

Multi Agent Tracing - Product Screenshot

LLM Prompt Comparison

Compare prompt performance across multiple LLMs. Version prompt packs, run side-by-side tests, and evaluate failures, execution time, token cost, and success rates before you commit a prompt to production.

Learn about multi-dimensional evals ➜

Prompt Comparison - Product Screenshot

Model Fine Tuning

Turn failed prompts into a continuous improvement loop. InsightFinder generates training datasets from real-world failures and runs reinforcement learning jobs that adapt foundational models into custom, domain-tuned models.

How does LLM fine tuning work? ➜

LLM Fine Tuning - Product Screenshot
LLM Labs - compare foundational and open-source models, guardrails for bias, hallucination, and safety.

LLM Labs

Evaluate models in a controlled workbench. Test candidate models against your prompt packs and apply guardrails for bias, hallucination, safety, and relevance so you can pick the right model with evidence.

See how LLM Labs Works ➜

LLM Labs - Product screenshot

AI Gateway

Route and govern production traffic from one place. The LLM Gateway recovers automatically from foundational model outages and routes intelligently based on response time, cost, and token limits. It also applies continuous guardrails covering 15+ safety measures.

Introducing our AI Gateway ➜

AI Gateway - Product screenshot

LLM Observability

Manage all your LLMs in one place with monitoring for performance, cost, and trust. Track input and output token usage, response times, change events, failed evaluations, and behavior, then use LLM traces to drill into individual prompts.

A Complete Guide to ML vs. LLM observability ➜

LLM Insights - Product Screenshot

Data Integrity Insights

Catch data problems before they reach your models. Data Integrity Insights detects missing data, field type mismatches, outliers, and custom conditions across any dataset. It traces issues to their source and tracks trends over time.

Use Case: Ensuring Data Quality in Trading Systems ➜

Data Insights - Product Screenshot

ML Observability

Monitor traditional ML models for data drift, concept drift, and feature-level bias. Use local and global explainability with SHAP values, plus built-in root cause analysis and auto-remediation to keep models accurate in production.

How Model Drift Sabotages Production Systems ➜

ML Observability Insights Dashboard

Key Capabilities

Flexible Deployment options

  • SaaS

  • On Premise

Co-Pilot

  • Query and drill into model, LLM, and system data

  • Troubleshoot models and perform full root cause analysis

Fast Onboarding

  • Model Management: simple model setup, definition + its associated model data

  • Integrations: onboard Model Data from Open Telemetry, Elastic, Prometheus, Google BigQuery

  • Add workbench for each use case in minutes

Model Monitoring

  • Out-of-the-box monitors for data & model drift, LLM Trust & Safety, LLM performance, model data quality, and more

  • Automatic detection of model drift, model performance and model accuracy anomalies

  • Unified observability across LLMs and ML models

  • IFTracer SDK for collecting streaming prompt data (traces and spans)

  • Notifications via email for health/performance for each monitor.

Workbench

  • Analyze anomalies and perform deep-dive analysis

  • Trace Viewer for inspecting LLM traces with anomaly signals

  • Prompt Viewer for identifying anomalous or high-risk prompts

  • Charts with flexible filtering for fast diagnosis

  • Compare models, anomalies, cost

  • Timeline view to analyze when anomalies occur, deliver root cause analysis, and morе

  • Instant workbench creation for each use case

Dashboards

  • Tailored dashboards for LLM and ML models

  • Data quality, model drift, total model performance (ML)

  • Token consumption, malicious prompt identification (LLM), cost

  • Analyze model drift using PSI or distance metrics

  • LLM Insights Dashboard for model usage & consumption, model health & performance

LLM Labs

  • Compare foundational and open-source LLM models

  • Host open-source models during evaluation

  • Evaluate hallucination, safety, relevance, and irrelevance

  • Apply LLM Guardrails and evaluations

  • Batch prompt processing and A/B testing

  • Model fine tuning

LLM Gateway

  • Model resilience – automatic recovery from foundational model outages

  • Overcome rate limits

  • Intelligence routing between models based on response time, cost, token limits

  • LLM Guardrails – continuous safety checks for 15+ measures

  • Model hosting for production open-source LLMs

Model Context Protocol (MCP) Server

  • LLMs interact directly with the InsightFinder platform

  • AI tools tap directly into incidents, log anomalies, and metric anomalies through secure, natural language queries

Success stories

“Partnering with InsightFinder gives us an innovative edge in proactive insights and digital employee experience (DEX). Their technology enhances Lenovo Device Intelligence, ensuring our customers enjoy uninterrupted excellence and reliability.”

“The Inq-ITS community has grown 800% to help students and teachers learn science together outside of the classroom. To focus our time on innovation, we needed a way to support our infrastructure without hiring a large DevOps team. InsightFinder was the answer.”

“InsightFinder’s proactive detection of model drift has prevented potential revenue loss by catching model drift before it could impact our payment systems. This has not only protected our bottom line but has also ensured our customers continue to trust our services.”

“InsightFinder has the best anomaly detection capability available – better than any of the leading AIOps and Observability solutions. And InsightFinder’s Edge Brain gives us 99.9% log compression – which greatly reduces our bandwidth and storage costs.”

Coby Gurr

Director - Device Orchestration

Michael Sao Pedro

Apprendis CTO

Top US Credit Card Company

Director, Platform Engineering and AIOps

Fortune 50 electronics manufacturer

Senior Solutions Architect

See how InsightFinder helps your team deliver reliable services across every layer of the stack

Take InsightFinder AI for a no-obligation test drive. We’ll provide you with a detailed report on your outages to uncover what could have been prevented.