InsightFinder Founder Story

“The AI engine can constantly learn and become smarter and smarter, just like a human. Our AI platform is also organically growing, and we aggregate a lot of knowledge to help people extract insights out of massive amounts of data,” Gu said, “It becomes more powerful to learn how to operate IT systems and also improves efficiency.”

The core of the company’s technology is the Unified Intelligence Engine (UIE), which is the underlying driver of the InsightFinder AI’s products. Use of the first product – IT Observability – continues to grow. In 2024 the company introduced its second product – AI Observability – to apply the UIE technology to AI Models – helping to identify and remediate model drift, LLM hallucinations, and data quality issues.

InsightFinder AI maintains a deep commitment to research and technical rigor. The core technology is based on more than 90 research papers, and was the result of more than $4.2 million in research grant funding from National Science Foundation, NSA, ARO, Google, IBM, and Cisco.

The company’s goal is to apply cutting-edge AI technologies to improving the robustness of IT and AI systems, and to improve the lives of customers, clients, and the people who build and maintain those systems. “Nobody wants to spend their holidays or nights fighting IT outages and talking on bridge calls,“ said Gu. “AI should work to make our systems better. We want to give time back to our heroes.”